Refund & Returns Policy
Refunds & Returns
Every CoyoteShop product is made to order specifically for you. Because each item is printed individually, we cannot accept returns for buyer's remorse, wrong size, or change of mind.
Damaged, defective, or wrong items
If your item arrives damaged, has a printing defect, or is not what you ordered, we'll make it right. Email us within 14 days of delivery with:
- Your order number
- A clear photo of the item showing the issue
- A photo of the shipping label or packaging if visible
We will replace the item at no cost or issue a refund — your choice. No need to ship the original back.
Lost packages
If your tracking shows your package never arrived after the expected delivery window, contact us and we will file a claim and ship a replacement.
Cancellations
Orders can be canceled within 2 hours of being placed. After that, your item has likely entered production and cannot be canceled.
What we cannot accept
- Returns or refunds for wrong sizes (please check size charts)
- Returns for color appearance differences caused by monitor calibration
- Returns after 30 days from delivery
We want you to love your order. If something is off, tell us — we'd rather fix it than lose your trust.